Refund policy
Returns & Refunds — The Pickelball Co.
- Paddles & equipment: 30-day returns accepted on unused items in original packaging.
- Condition: Items must be unplayed and undamaged to qualify for a full refund.
- Exclusions: Worn apparel, opened consumables (balls, lead tape), and items marked final sale are not eligible.
- Process: Contact us within 30 days of delivery to initiate a return. Buyer covers return shipping unless the item arrived damaged or incorrect.
- Refunds: Issued to the original payment method within 5–7 business days of receiving the return.