Refund policy

Returns & Refunds — The Pickelball Co.

  • Paddles & equipment: 30-day returns accepted on unused items in original packaging.
  • Condition: Items must be unplayed and undamaged to qualify for a full refund.
  • Exclusions: Worn apparel, opened consumables (balls, lead tape), and items marked final sale are not eligible.
  • Process: Contact us within 30 days of delivery to initiate a return. Buyer covers return shipping unless the item arrived damaged or incorrect.
  • Refunds: Issued to the original payment method within 5–7 business days of receiving the return.